At Orange Springs Movers, your privacy is our priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website or engage our services. By accessing our website or using our services, you consent to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and physical address provided during inquiries, bookings, or service agreements.
- Payment Information: Billing address, credit/debit card details, or other payment-related information.
- Website Data: IP address, browser type, and browsing behavior collected through cookies and analytics tools.
2. How We Use Your Information
We use the information collected for:
- Service Delivery: To process bookings, provide moving and storage services, and communicate updates.
- Customer Support: To respond to inquiries and resolve issues.
- Marketing: To send promotional offers or updates about our services, only with your consent.
- Website Improvement: To analyze user behavior and enhance our website’s performance and usability.
3. Sharing Your Information
We value your trust and do not sell, rent, or trade your personal information. However, we may share information in the following cases:
- Service Providers: With third-party vendors assisting in delivering services, such as payment processors or IT support.
- Legal Obligations: To comply with legal requirements, court orders, or government regulations.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
4. Data Protection
We implement robust measures to protect your data, including:
- Encryption: Securing sensitive information during transmission.
- Access Control: Restricting access to authorized personnel only.
- Regular Audits: Conducting periodic security reviews to prevent unauthorized access.
5. Cookies and Tracking Technologies
Our website uses cookies to improve your browsing experience. Cookies help us:
- Understand how you interact with our site.
- Save your preferences for future visits.
- Deliver personalized content and advertisements.
You can disable cookies in your browser settings, but this may limit some functionality on our website.
6. Your Rights
You have the right to:
- Access Your Data: Request a copy of the personal information we hold.
- Update Your Data: Correct any inaccuracies in your information.
- Withdraw Consent: Opt out of receiving marketing emails by clicking the “unsubscribe” link in our communications.
- Request Deletion: Ask us to delete your data, subject to legal or contractual obligations.
To exercise these rights, contact us using the details provided below.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing any personal information.
8. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or for legal reasons. The revised policy will be posted on this page with an updated effective date.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us: